Welcome Package

150% up to A$1,500

100 free spins on first deposit
Wagering
35× bonus + deposit
Max bet
A$8 or 19% of bonus
Min deposit
A$30
Max withdrawal
A$20,000

Contact Gw Casino

If you need help with your Gw Casino account or have a question about our services, contact support@gwcasino.wtf. Our support team can help with common account, payment, technical and responsible gambling enquiries.

Gw Casino operates under a licence issued by the Tobique Gaming Commission, reference number 0000024, and is owned by Gophoenix Solutions Limited, registered in Costa Rica.
  1. Established2016
  2. OperatorGophoenix Solutions Limited
  3. Game providers21 studios
  4. Withdrawal time0-48 hours

How to get in touch

The best way to contact Gw Casino support is by email. Send your message to support@gwcasino.wtf and explain what you need help with. A clear description helps our team understand your request and provide a useful response.

When contacting support, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in your message.

Support usually replies within 24 hours, although response times may vary depending on the nature and volume of enquiries. Please avoid sending multiple messages about the same issue, as this may slow down the review of your request.

What we can help with

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Questions about applicable bonus terms and conditions
  • Technical problems, website errors or difficulties using your account
  • Responsible gambling requests, including help with restricting or reviewing your play

For account-related matters, please contact us from the email address linked to your account where possible. This can help support confirm your details and handle your request securely. If your enquiry concerns responsible gambling, please say so clearly in your message so it can be treated appropriately.

For further assistance, email support@gwcasino.wtf with the relevant information and our team will review your enquiry.